Job Description

Job Title: Channel Management Specialist

Job Type: Full-Time
Location: Remote (India-based candidates only)

About JumpCloud

JumpCloud® offers a unified open directory platform to securely manage identities, devices, and access across an organization. Our platform enables IT teams and Managed Service Providers (MSPs) to support users working from anywhere—on Windows, macOS, Linux, or Android—from a single, secure platform.

About the Team

The Channel Management team at JumpCloud is responsible for acquiring, enabling, and growing relationships with Managed Service Providers, Value Added Resellers, and Distributors globally. The team works cross-functionally to support partners, drive joint growth goals, and execute strategic enablement programs.

What You’ll Be Doing

• Develop an in-depth understanding of JumpCloud’s objectives, business model, and key growth areas.

• Own and drive specific projects to support channel management strategy.

• Analyze existing processes and data to identify trends, inefficiencies, and opportunities.

• Communicate insights and outcomes clearly to stakeholders.

• Create and manage timelines, milestones, and risk mitigation plans.

• Coordinate follow-ups and drive deliverables across teams.

• Build collaborative relationships with internal teams and external partners.

What We’re Looking For

• Strong organizational and stakeholder management skills.

• Analytical mindset with attention to detail.

• Excellent communication and presentation abilities.

• Ability to work in a fast-paced SaaS environment.

• Understanding of channel management strategies and partner ecosystems.

Preferred Qualifications

• 3–5 years of experience in business analysis, program/project management, or channel management.

• Experience in high-growth tech or SaaS companies is a plus.

• Data analytics experience or qualifications are a strong advantage.

• Prior experience working with channel partners (MSPs, resellers, distributors) is preferred.

Location & Work Model

• Remote (India) – Must be located in India and authorized to work there.

• Internal communications and interviews will be conducted in English.

Why Join JumpCloud?

• Work with a global, forward-thinking team in a remote-first environment.

• Contribute to a fast-growing SaaS company with a collaborative, inclusive culture.

• Engage with leadership and have your ideas heard and implemented.

• Enjoy a mission-driven workplace that emphasizes connection, innovation, and inclusivity.

Important Notes

• We do not accept third-party resumes.

• All communications will come from official @jumpcloud.com emails.

• We never request payment or financial details during the recruitment process.

• Suspect a scam? Contact us at: recruiting@jumpcloud.com with the subject line “Scam Notice”.

Join JumpCloud® — where your ideas, impact, and passion help power the future of IT.

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