Job Description

Job Title: Manager – Retail Franchise

Job Type: Full-time
Location: Mumbai, Maharashtra
Ref: 20848
Function: Sales Asia
Closing Date: 12/05/2025
Salary: Competitive

About the Company:

Triumph is one of the world’s largest intimate apparel companies, present in over 80 countries under the brands Triumph® and sloggi®. The company operates over 2,300 controlled points of sale and numerous online shops, serving 20,000 wholesale customers globally. Triumph is a proud member of the amfori Business Social Compliance Initiative (amfori BSCI).

???? Learn more:

• Website: www.triumph.com

• Facebook: Triumph on Facebook

• Instagram: Triumph on Instagram

• LinkedIn: Triumph on LinkedIn

Role Overview:

As Manager – Retail Franchise, you will drive topline growth, manage franchisee relationships, and lead retail expansion strategies. This role involves operational management of both company-owned and franchise stores, with responsibilities in business planning, inventory, team development, and vendor management.

Key Responsibilities:

• Business Performance & Growth

  • Drive topline and profitability through KPIs like AUV, ATV, conversion, etc.

  • Forecast and manage inventory to ensure right product mix across stores.

  • Monitor and manage operating budgets PAN India.

• Franchise & Store Management

  • Identify, onboard, and manage the right franchise partners.

  • Oversee franchise operations and ensure alignment with company standards.

  • Manage relationships with malls and property consultants.

• Retail Operations & Expansion

  • Conduct catchment studies and location analysis for new store openings.

  • Plan space, manage retail vendors, and coordinate store projects.

  • Develop and implement standard operating systems.

• Customer Experience & Visual Merchandising

  • Ensure excellent customer service across stores.

  • Implement visual merchandising standards.

• Team Leadership

  • Recruit, train, and lead store staff.

  • Motivate the team to achieve retail and operational targets.

• Commercial & Legal

  • Ensure timely payment collection and account reconciliation.

  • Handle commercial and legal aspects of store operations.

Candidate Profile:

Essential Qualifications:

• MBA or equivalent

• 10+ years of relevant experience in retail/lifestyle/fashion apparel

• Strong knowledge of franchise operations and retail sales

Key Competencies:

• Excellent communication, leadership, and team management skills

• Strong analytical and financial skills

• Proven ability to handle multiple projects

• High integrity and ethical standards

• Familiarity with market trends and customer behavior

Operational Competence:

• Deep understanding of store profitability and KPIs

• Basic knowledge of visual merchandising and operational SOPs

• Ability to build collaborative relationships and execute retail plans

What We Offer:

• Diverse, Inclusive Culture
  Triumph employs people from over 30 nationalities and maintains a strong commitment to gender equality and diversity.

• Sustainability Commitment
  Triumph champions sustainable manufacturing and responsible business practices to protect the environment and future generations.

• Career Development
  Through the Triumph Learning Academy, employees have access to growth opportunities in a dynamic global organization.

How to Apply:

If this opportunity excites you and you’re ready to take the next step in your career, please send your CV in English.

Triumph is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, nationality, age, sexual orientation, gender identity, disability, or veteran status.

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