Job Description

Job Title: Data Analytics Specialist – Payment Strategy and Operations

Location: Gurugram, Haryana

Benefits: Health insurance and comprehensive well-being programs

About American Express:

At American Express, we empower people and businesses to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community dedicated to backing our customers, communities, and each other.

We recognize your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we strive to deliver the world’s best customer experience with integrity and in an environment where everyone is seen, heard, and valued.

Join Team Amex—and let’s lead the way together.

About the Team:

The Payment Strategy and Operations team manages key financial processes, including:

• Supplier Payments and Partner Payments (e.g., Co-brand, Client Incentives)

• First-Line Payment Risk Governance

• Spend Analytics

• Customer Helpdesk

• Disbursements and Travel & Expense Program Management

This function also focuses on Procurement Analytics, Data Governance, Insights, Market Intelligence, Automation, and Storyboarding.

Role Description:

As a Data Analytics Specialist, you will:

• Generate Business Insights: Use data analytics and visualization methods to address business problems and deliver actionable insights.

• Develop Data Strategy: Create and implement a scalable and consistent data strategy to identify new opportunities for leveraging Procurement data.

• Ensure Data Accuracy: Establish measures to monitor data quality, completeness, and accuracy across the data lifecycle.

• Capture Business Requirements: Collaborate with stakeholders to understand business needs and design KPIs and insights to inform decisions.

• Communicate Insights: Present results and insights to senior leadership and other internal customers.

Required Skills and Qualifications:

• Experience: Minimum 4+ years in data analytics with hands-on experience.

• Technical Proficiency:

  • Strong expertise in Python, SQL/HQL, and Data Analytics.

  • Experience with BI tools (e.g., Tableau, Power BI) and knowledge of Hive, Alteryx, MEMSQL, Advanced Excel, and VBA is a plus.

• Problem-Solving: Strong analytical and troubleshooting skills.

• Communication: Excellent written and verbal communication abilities.

• Autonomy & Collaboration: Ability to work independently while thriving in a collaborative, fast-paced environment.

• Decision-Making: Capability to make autonomous decisions under ambiguity and time pressure.

Employee Benefits:

At American Express, we prioritize your holistic well-being with benefits that support you through every stage of life:

• Competitive Compensation:

  • Base salaries and bonus incentives

  • Financial well-being support and retirement programs

• Comprehensive Health Coverage:

  • Medical, dental, vision, life insurance, and disability benefits (depending on location)

• Work Flexibility:

  • Hybrid, onsite, or virtual work arrangements based on business needs

• Family Support:

  • Generous parental leave and adoption assistance (location-dependent)

• Wellness Programs:

  • Access to on-site wellness centers (location-dependent)

  • Free and confidential counseling through the Healthy Minds program

• Career Development:

  • Training programs and career growth opportunities

Diversity, Equity & Inclusion Commitment:

American Express is an equal opportunity employer. We make employment decisions without regard to:

• Race, Color, Religion, or National Origin

• Sex, Gender Identity, or Sexual Orientation

• Age, Disability Status, or Veteran Status

• Any other protected characteristic by law

We also provide reasonable accommodations for individuals with disabilities during the hiring process.

Application Process:

Employment with American Express is subject to the successful completion of a background verification check, in accordance with applicable laws and regulations.

If you’re passionate about our mission but don’t meet every requirement, apply anyway! You may be exactly who we’re looking for.

Join American Express and make your mark—Apply Today!

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