Job Description

Bank of America | Relationship Manager – Global Payments Solutions (GPS)

Job Details

• Employment Type: Full-time
• Location: Bengaluru, Karnataka

Job Description

At Bank of America, our mission is to use the power of connections to improve people's financial lives. We operate with responsible growth and are committed to delivering for our customers, colleagues, communities, and shareholders.

We foster a diverse and inclusive workplace, investing in our employees’ physical, emotional, and financial well-being through competitive benefits. Our commitment to flexibility ensures a collaborative work environment tailored to the role’s requirements.

Join us at Bank of America, where you’ll have the opportunity to learn, grow, and make an impact.

About Global Payments Solutions (GPS)

GPS is at the core of Bank of America’s global franchise, offering world-class working capital solutions to:
✔️ 3 million small businesses
✔️ Thousands of middle-market businesses
✔️ Multinational corporations
✔️ Financial institutions & governments worldwide

Our solutions include:
???? Liquidity management
???? Payments & receipts
???? Trade & supply chain finance
???? Foreign exchange
???? Commercial card services

We are innovation-driven, using technology to provide cutting-edge treasury solutions for global clients. We seek proactive and forward-thinking professionals who can challenge the status quo and shape the future of treasury management.

Key Responsibilities

Client Relationship & Business Growth

✔️ Establish new relationships with Non-Bank Financial Institutions (NBFI) in the FIG portfolio
✔️ Maintain existing relationships and drive revenue growth in the India market
✔️ Identify new business opportunities within the NBFI segment, including:

• Insurance firms
• Brokers
• Private equity firms
• Global Capability Centers (GCCs)
  ✔️ Serve as a FIG sales consultant, responsible for new sales wins, revenue growth, and client retention across treasury, trade, and foreign exchange

Sales & Strategic Advisory

✔️ Engage key decision-makers from large corporate clients
✔️ Expand relationships through consultative selling, from initial access to becoming a trusted strategic advisor
✔️ Work closely with:

• Regional & global teams
• Corporate banking team
• Product management team
  ✔️ Lead proactive sales strategies, including:
• Unsolicited proposals
• Client engagement initiatives
• Pitches & presentations

Revenue & Client Satisfaction

✔️ Identify & implement cross-sell revenue opportunities for assigned client names
✔️ Ensure seamless client onboarding & high satisfaction by working with implementation & service teams
✔️ Act as the senior escalation point for key client service issues and ensure prompt resolution

Market & Risk Management

✔️ Collaborate with stakeholders & product teams to align market needs with business strategy
✔️ Support client coverage & corporate banking teams to achieve business wins
✔️ Maintain strong sales discipline, tracking performance through MIS & key parameters
✔️ Promote a transparent risk management framework, ensuring 100% compliance with required trainings

Requirements & Qualifications

Essential Skills & Experience

???? Experience in:

• Relationship management or cash & trade sales in a leading international/regional bank
• Working with corporations & NBFIs
• Understanding of corporate treasury functions
  ???? Strong communication, organizational, and interpersonal skills
  ???? Proficiency in financial analysis & client servicing
  ???? Results-driven approach with a focus on business growth & client satisfaction
  ???? Ability to collaborate with cross-functional teams to drive success
  ???? Flexibility for travel as required

Technical Skills

???? Proficiency in MS Office (Word, Excel, PowerPoint)

Why Join Bank of America?

???? Be part of a global leader in banking & financial solutions
???? Work in a dynamic, innovation-driven environment
???? Develop your career with world-class learning & growth opportunities
???? Collaborate with industry experts & global teams
???? Shape the future of treasury management & corporate banking

???? Are you ready to drive business growth & bui