Job Description

Job Title: Office Administrator / Project Estimator

Location: Dehradun, Uttarakhand
Job Type: Full-time
Pay: ₹40,000 - ₹45,000 per month
Work Location: In person

Company:

Karma Staff

Job Description:

Karma Staff is a unique company with a mission to change the traditional way of staffing. We aim to educate and train people, providing jobs that are both fulfilling and rewarding with a focus on uplifting the community. We are currently seeking Office Administrators/Project Estimators to join our team in Dehradun.

Key Responsibilities:

• Manage office administrative activities, including customer calls, job management, and scheduling.

• Perform basic accounting duties, such as accounts receivable, accounts payable, payroll, and banking.

• Complete general office tasks like drafting correspondence, filing, estimating, and compliance.

• Audit job files to ensure they contain all required documentation.

• Answer customer calls and provide empathetic, professional service.

• Maintain communication with customers, vendors, and management.

• Resolve customer issues and maintain high satisfaction.

• Provide IT support, conduct weekly computer backups, and handle software upgrades.

• Assist with employee hours and expenses for projects.

• Use specialized software for data analysis, budgeting, and project management.

• Support marketing efforts and grow personally and professionally.

• Mentor new colleagues to efficiently perform assigned tasks.

Qualifications:

• Master’s degree in accounting or engineering (preferred); any graduate is welcome.

• Additional qualifications in administrative assistance or cost estimating are a plus.

• Minimum 2 years of experience in international customer service, especially with American clients.

• Proficiency in Microsoft Office Suite and VOIP services.

• Comfortable with 24/7 work timings and night shifts.

• Strong organizational skills, attention to detail, and critical thinking.

• Experience in International BPO/KPO, particularly in US processes, is highly valued.

• Excellent verbal and written English communication skills.

Benefits:

• Commuter assistance

• Health insurance

• Leave encashment

• Paid sick time and paid time off

• Provident Fund

Schedule:

• Monday to Friday

• Night shift (US shift)

• Weekend availability

Compensation Package:

• Overtime pay

• Performance bonus

• Opportunity to earn a monthly bonus

How to Apply:

If you meet the qualifications and are interested in this position, please send your CV today.

This position offers a competitive salary, great benefits, and the opportunity to work in an international customer service environment with growth potential. Let me know if you'd like to make any adjustments!