Job Description

???? Technical Support Executive

???? Location: Borivali, Mumbai, Maharashtra
???? Salary: ₹1,80,000 - ₹2,20,000 per year
???? Job Type: Full-time | Work from Office
Shift: Day shift


???? Job Overview

We are seeking a Technical Support Executive to provide first-level technical assistance to customers. The ideal candidate will have strong communication skills, the ability to diagnose and troubleshoot product-related issues, and the capability to conduct pre-sales and after-sales training.


???? Key Responsibilities

✅ Provide technical support via phone, email, and remote assistance
Diagnose & troubleshoot product-related issues, including account setup
✅ Ask targeted questions to quickly identify and resolve customer problems
✅ Guide customers through troubleshooting steps via phone, email, or chat
✅ Escalate unresolved issues to appropriate internal teams when necessary
✅ Provide accurate and timely feedback to customers' concerns
✅ Conduct pre-sales and after-sales training via Google Meet, phone, or in person
Rarely travel for offline training sessions
✅ Maintain a high level of customer satisfaction and build strong relationships


???? Skills Required

Communication: Strong written and verbal communication in English
Email Handling & Online Meetings: Comfortable with virtual client interactions
Technical Troubleshooting: Ability to diagnose and resolve product issues
Customer Relationship Management: Develop and maintain client relationships


???? How to Apply?

???? If you are interested, apply now and be a part of our growing team!

 

Huntsman
Apply Now
Job Overview
  • Date Posted 06-Mar-2025
  • Vacancy 1
  • Experience 1
  • Offered Salary ₹180000/YEAR
  • Job Deadline 2026-12-30
  • Qualification Bachelor's degree
  • Location Maharashtra (MH), India

Related Jobs

Looking for your next career opportunity. Look no further.

Uttar Pradesh (UP), India
2

Job details Pay Up to ₹25,000 a month Job type Permanent Full

Uttar Pradesh (UP), India
2

Job details Pay From ₹25,000 a month Job type Permanent Full-

Uttar Pradesh (UP), India
2

Job details Job type Full-time   Location Noida, Uttar Pradesh

Uttar Pradesh (UP), India
2

Job details Pay ₹20,000 - ₹35,000 a month Job type Full-time

Delhi (DL), India
2

Job type Full-time   Location Okhla, Delhi, Delhi   B

Delhi (DL), India
2

Job details Pay ₹25,000 - ₹35,000 a month Job type Full-time

Uttar Pradesh (UP), India
2

Job type Permanent Full-time   Location Noida, Uttar Pradesh

Uttar Pradesh (UP), India
2

Uttar Pradesh (UP), India
2

Job details Job type Full-time   Location Noida, Uttar Pradesh&bu

Uttar Pradesh (UP), India
2

Job details Job type Full-time   Location New Delhi South Ext-II,

Uttar Pradesh (UP), India
2

Job type Full-time   Location Faridabad, Haryana   Fu

Delhi (DL), India
2

Location Noida, Uttar Pradesh   Full job description   ROLES & RESP

Uttar Pradesh (UP), India
2

Location Noida, Uttar Pradesh   Benefits Pulled from the full job description

Uttar Pradesh (UP), India
2

Location Noida, Uttar Pradesh   Benefits Pulled from the full job description

Uttar Pradesh (UP), India
2

Location Noida, Uttar Pradesh   Benefits Pulled from the full job description

logo

Our Social Links