Job Description

Job Details

• Job Title: Sales Engineer

• Job Type: Full-Time

• Location: Bengaluru, Karnataka

About Menlo Security

Menlo Security’s mission is to enable the world to connect, communicate, and collaborate securely without compromise. In a world where cybersecurity threats are rapidly evolving, our mission has never been more critical.

We proudly serve a diverse range of clients, including Fortune 500 companies, 9 out of the 10 largest global banks, and the U.S. Department of Defense. With the world shifting rapidly toward digital reliance, Menlo Security is expanding from 400 employees to the next phase of our journey—and we’re looking for passionate, agile, and empathetic talent to join us.

Our Investors: We are well-funded by leading investors such as Vista Equity Partners, General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.

About the Role: Sales Engineer

The Menlo Security Sales Engineer is a customer-focused, highly technical professional who collaborates with Territory Sales Managers and partner organizations to deliver tailored security solutions. As a trusted advisor, the Sales Engineer supports and guides prospective and existing customers through solution design, deployment, and ongoing technical consultation.

Key Responsibilities

• Technical Expertise & Solution Development:

  • Articulate the benefits of Menlo Security solutions to both technical and non-technical audiences.

  • Research technical requirements and design solutions that align with customer needs and budget.

  • Lead Proof of Concept (POC) engagements, including solution deployment, configuration, and training.

• Customer Engagement & Collaboration:

  • Understand customer business drivers and map them to Menlo’s security solutions.

  • Work closely with regional partners to drive partner-led opportunities and enable partner self-sufficiency.

  • Collaborate with customers to expand and optimize Menlo Security product implementations.

• Feedback & Reporting:

  • Provide ongoing reporting and feedback to Sales, Product Management, and Engineering teams.

  • Maintain up-to-date knowledge on Menlo Security products, industry trends, and competitor offerings.

• Operational Excellence:

  • Act as the interface between Sales and technical teams to resolve outstanding issues.

  • Ensure project tasks are executed in a methodical and disciplined manner.

Required Qualifications

• Education: Bachelor’s or Master’s degree in Computer Science or a related discipline (or equivalent experience).

• Experience:

  • 5+ years of pre-sales experience in the computer networking or cybersecurity industry.

  • Proven ability to manage Proof of Concept engagements and deliver technical solutions.

• Technical Knowledge: Strong expertise in the following areas:

1. Networking & Security:

   • OSI Model, IPv4/IPv6, Routing, Switching, VLANs, DNS

   • Firewalls, IDS/IPS, HTTP/SSL Proxies

2. Cybersecurity & Incident Response:

   • Malware analysis (Static, Dynamic, and Delta)

   • Host and Network Forensics (Packet Capture and Analysis)

   • Email Security (Exchange/Domino, Cloud Solutions, AV, and Anti-SPAM)

   • Incident Response workflows and evidence handling

3. Enterprise & Virtualization:

   • Active Directory, SCCM, LDAP/RADIUS/TACACS+, Two-Factor Authentication

   • VMware, Citrix, and Virtual Desktop Infrastructure

4. Tools & Methodologies:

   • Sandboxing technologies (Open-source and commercial)

   • Familiarity with hacking and exploitation tools and evasion techniques

Additional Qualifications

• Leadership & Project Management:

  • Ability to independently prioritize and execute tasks.

  • Set and manage expectations with senior stakeholders and team members.

• Communication Skills:

  • Exceptional written and verbal communication with the ability to present complex ideas clearly.

  • Capable of articulating both the business value and technical advantages of Menlo Security products.

• Industry Awareness:

  • Deep understanding of competitor solutions, strengths, weaknesses, and emerging market trends.

• Travel Requirements:

  • Ability to travel overnight throughout the region as required.

Why Join Menlo Security?

At Menlo Security, our culture is collaborative, inclusive, and fun! We are driven by five core values:

✅ Stay Aligned – We work together toward shared goals.
✅ Get It Done – We prioritize execution and accountability.
✅ Customer Empathy – We put customer needs at the center of everything.
✅ Think Creatively – We innovate to solve complex challenges.
✅ Help Each Other Out – We support and empower each other to succeed.

What We Offer:

• Opportunity to shape the next chapter of Menlo Security’s growth.

• A collaborative environment where new ideas are welcomed.

• Meaningful work with the chance to make a real-world impact.

Diversity & Inclusion Statement

Menlo Security is an equal opportunity employer and is committed to creating an inclusive workplace. We prohibit discrimination and harassment based on race, gender, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.

Agency Notice

Menlo Security does not accept unsolicited resumes from third-party agencies. All agencies must have a valid services agreement executed via our Talent team. Any resume submitted outside this process will be deemed Menlo Security’s property, and no fee will be paid.

If you're ready to be part of a dynamic team and help us secure the digital world, apply today!

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