Benefits: Health insurance and comprehensive well-being programs
At American Express, we empower people and businesses to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community with an unwavering commitment to support our customers, communities, and each other.
We recognize your contributions, leadership, and impact—and every colleague has the opportunity to share in the company’s success. Together, we strive to provide the world’s best customer experience while fostering a culture where everyone is seen, heard, and valued.
Join Team Amex—and let’s lead the way together.
The Digital Workplace Data & Analytics Platform—powered by AI/ML—integrates data from multiple sources such as Unified Workspace, Collaboration, and Colleague Servicing platforms. It delivers real-time insights on user experience, health scoring, productivity, and IT visibility by combining data from HR, Information Security, and network systems.
Our mission is to deliver the best digital experience by empowering colleagues with innovative digital tools and advanced analytics.
As a Senior Engineer of the Digital Workplace Data & Analytics Platform, you will lead the engineering team to:
Develop advanced data engineering pipelines
Implement data management processes
Drive automation and best practices on a cloud platform (GCP)
Your work will shape the next generation of AI-driven analytics that enhance colleague experiences and operational efficiency.
Design & Implement Solutions:
Build and manage production-grade data pipelines using Spark.
Lead data ingestion (real-time & batch), data governance, and data DevOps on GCP.
Collaboration & Innovation:
Work with Product Management and Digital Workplace teams to influence key technical decisions.
Partner with cross-functional teams to design scalable, reliable, and cost-effective data solutions.
Technology Leadership:
Bring thought leadership and stay up to date with the latest advancements in cloud technologies and data engineering.
Strengthen collaboration with industry partners and conduct market research for innovative solutions.
Platform Strategy:
Develop and execute the Data & Analytics strategy aligned with American Express' broader technology vision.
Establish best practices and drive enterprise-level solutions.
Operational Excellence:
Ensure reliability engineering and platform monitoring for handling millions of requests.
Participate in agile team meetings and reviews while improving automation processes.
Experience: Minimum 5+ years in data engineering with a focus on cloud platforms (GCP is mandatory).
Technical Expertise:
Spark: Extensive experience in building production-grade data pipelines.
Data Ingestion: Strong knowledge of real-time and batch data ingestion methods.
Big Data: Experience with Hadoop and at least one production-level Big Data implementation.
Visualization Tools: Exposure to ElasticSearch, Tableau, Power BI, etc.
Cloud Platforms: GCP knowledge is mandatory; AWS and Azure experience is a plus.
AI/ML Pipelines: Willingness to learn and implement AI/ML solutions for data-driven insights.
Leadership & Communication:
Ability to guide and mentor engineers.
Strong communication skills to present findings and collaborate across business units.
Agility & Program Management:
Expertise in Agile, SAFe, and Program Management methodologies.
Ability to work independently in fast-paced environments while collaborating effectively.
At American Express, we prioritize your holistic well-being through competitive benefits and programs that support your physical, financial, and mental health:
Competitive Compensation:
Base salary and bonus incentives
Financial well-being and retirement support
Health & Wellness:
Medical, dental, vision, life insurance, and disability benefits (location-dependent)
On-site wellness centers (location-dependent)
Free and confidential counseling through the Healthy Minds program
Work Flexibility:
Hybrid, onsite, or virtual work arrangements based on role and business needs
Family Support:
Generous paid parental leave and adoption assistance (location-dependent)
Career Growth:
Access to training programs and career development opportunities
American Express is an equal opportunity employer. We make employment decisions without regard to:
Race, color, religion, or national origin
Sex, gender identity, or sexual orientation
Age, disability status, or veteran status
Any other protected characteristic by law
We are also committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process.
Employment with American Express is subject to the successful completion of a background verification check, in accordance with applicable laws and regulations.
If you’re passionate about leveraging cutting-edge data technologies to improve colleague experiences—Apply Today!
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